Vantum LabsBack to home Terms of service
Last updated 28 September 2026
ZUNO PICKS PTY LTD · ACN 691 786 062
Who we are
Vantum Labs is operated by ZUNO PICKS PTY LTD (ACN 691 786 062). These terms describe the Vantum Labs website, membership, software, educational material and member community. Read them alongside the plan and offer details shown when you subscribe.
Using Vantum
Vantum provides tools and education about bookmaker promotions and matched betting. We are not a bookmaker or betting exchange, and your membership payment is not a betting deposit. You must be at least 18 and legally eligible to use the bookmakers and exchanges you choose. You are responsible for following their rules, promotion conditions and account requirements.
Your account
Keep your login secure and your account information accurate. Do not share access to your membership, resell member content, interfere with the service or use it unlawfully. Contact support if you think someone has accessed your account without permission. Treat other members respectfully and follow the community rules displayed in Discord.
Trials, pricing and renewal
The price, billing interval and any trial eligibility are shown at checkout. Prices shown on our website are in Australian dollars. Where a seven-day free trial is offered and you are eligible, your subscription becomes paid at the end of that trial unless you cancel beforehand. Subscriptions renew at the selected interval until cancelled. Review the charge amount and renewal information at checkout before subscribing.
Cancelling your subscription
Open Settings → Manage billing in your Vantum account to manage or cancel your subscription through Stripe. Cancel before the next scheduled charge to prevent renewal, or before the trial ends to avoid the first subscription charge. Check the confirmation in the billing portal for when cancellation takes effect and access ends. If you cannot access the portal, contact support promptly. Deleting the extension or leaving Discord does not cancel a subscription.
30-day money-back guarantee
Our advertised guarantee is: if you do not cover your subscription cost within 30 days, we will refund you in full. To request a refund, contact the Vantum support team through our members’ Discord and identify your account and the payment you are asking about. Do not post card details or other sensitive payment information in a public channel. If you cannot access Discord, email support@vantumlabs.com.au for help reaching the team. A refund request is separate from cancelling future renewals; manage your subscription in the billing portal if you also want to stop renewal. This guarantee is additional to your rights under Australian Consumer Law.
Tools, information and betting decisions
Check odds, stakes, market selections and promotion conditions before placing a bet. Odds and offers can change; bookmaker restrictions, execution errors, unmatched bets and other circumstances can affect your results. Calculations, screenshots and examples are not a promise of your personal results. You make your own betting decisions and are responsible for the money you commit. Educational material is general information, not advice about your individual financial or tax circumstances.
Third-party services
Bookmakers, exchanges, Discord and payment providers operate separately from Vantum and have their own terms and privacy policies. Their availability, eligibility decisions and account restrictions are outside our control. Our tools may depend on third-party data and services, which can change or become unavailable.
Content and availability
Your membership gives you access to the included tools and material for your own use while you are entitled to access. It does not transfer ownership of our software or content. We may maintain and update the service, and interruptions can occur. Contact support if a service problem prevents you from using your membership. Any changes to your subscription remain subject to your checkout agreement and applicable consumer rights.
Your consumer rights
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under Australian Consumer Law. Depending on the circumstances, these may include having a service problem fixed, cancellation, a refund or compensation. Contact us if the service does not meet the applicable consumer guarantees.
Questions and complaints
For membership help or a refund request, contact our team through the members’ Discord. You can also email support@vantumlabs.com.au for account assistance or a complaint. Include enough information to identify your account and explain the issue. We may ask for information needed to investigate, but you should never send your password or full card number.
Updates
We may update these terms as the service changes. The date above identifies this version. Changes do not remove rights you already have under an existing subscription agreement or applicable law.